I hope Dell is able to find me a comparable model rather than simply a refund. Press Win and type 'Touchpad settings' in your search bar. If you don't see a function key to turn on your touchpad or the button didn't work, you can check your computer's settings to see if the touchpad is enabled or disabled. But the spontaneous loss of the window in which I am working was a deal breaker - I just cannot work with that possibly happening at any random time. Check your computer settings to make sure the touchpad is enabled. Add to that the nice wide HD screen and it really is a beautiful laptop. Also for a powerful laptop (dual core i7 with 8 GB RAM, 750 GB HDD, CD/DVD drive, NVidia GeForce GT 525 M with 2 GB memory) it is both thin and not too heavy (~5.6 lbs). I like the aluminum finish on the outside and the grey metal finish on the inside. I have been reluctant to initiate a return because the laptop is gorgeous. the metal edge is uncomfortable for resting my hands (this one is just due to lazy typing on my part) just browsing the web - no gaming at all)Ĥ. periodically the fan will be quite loud for no reason at all (i.e. numbers on function keys too small to readģ. But there are other issues with the XPS 15z:Ģ. Very disappointing but I cannot continue to operate with my windows spontaneously deactivating. I am phoning customer support today to have this unit returned.
